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Money Back

iPmart offered 100% Money Back Guarantee when you received a wrong product from us as described in the followings conditions:
  1. Item not as describe on website as below:
    Not the same color. Not the same design.
    Not the same functions. Not the same models.
  2. Wrong product received.
iPmart offered 100% Money Back Guarantee when you received a wrong product from us as described in the followings conditions:
  1. Item not as describe on website as below:
    Not the same color.
    Not the same design.
    Not the same functions.
    Not the same models.
  2. Wrong product received.
You will get your money back from us if only you report to us within 24 hours upon receiving it.
You will get your money back from us if only you report to us within 24 hours upon receiving it.
To Claim from Us:
Step 1
Step 2
Step 3
Step 4
Take a video or pictures of several angles to show the wrong items received from us.
Sent us a message by clicking on this link HERE.
Return the package to the address provided by our staff. Return shipping cost will be on us.
We refund the money within 7 - 10 working days after we received the returned items.
Step 1
Take a video or pictures of several angles to show the wrong items received from us.
Step 2
Sent us a message by clicking on this link HERE.
Step 3
Return the package to the address provided by our staff. Return shipping cost will be on us.
Step 4
We refund the money within 7 - 10 working days after we received the returned items.
Our customer service hours of operation (GMT +08:00)
Monday to Friday from 9:30AM to 6PM
We are closed on Malaysia public holidays

WhatsApp/Call: +6019 388 1426
Email: customercare@ipmart.com.my
                                   
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